How do I send a receipt when the form is submitted?

Payments

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Sending Stripe Receipts

If you are accepting payments through the Stripe payment gateway, you can toggle on the option "Include Stripe receipt email in the checkout" under Configure → Payments to have Stripe automatically send a receipt for the purchase.

Enable Stripe ReceiptEnable Stripe Receipt

Sending Receipts from Paperform

Paperform supports sending a standard payment and submission summary as text in the body of an Email Response, as a PDF submission summary attached to an Email Response, or as a Custom PDF. Here's more information on these:

1. Choose "Receipt" as the content of the email

2. Choose the "Custom Message" option, you can optionally append the receipt to the end of your custom email.

3. Attach a Custom PDF, that you'll need to have already created via After Submission → Custom PDFs.

Choose a PDF from the dropdown.Attach receipt to email

Gotchas

  • Passing information from your form to the Stripe receipt is currently not supported.
  • Sending Stripe receipts is only available for the Stripe Credit Card checkout, if you are using a different payment source (e.g. iDEAL pay), then the email address may not be captured.